I have needed to make significant use of the services of Provide Education this academic year at both schools.  This has included very long-term cover of a teacher (2 terms +), 3 to 4-week blocks, and ad hoc day to day cover of both teachers and support staff. Staff sent have taken an active role in the life of the school attending staff training sessions, meeting with parents and preparing for whole school audits etc. The supply staff have felt to be substantive members of staff. Whenever I have rung, including evenings and weekends, the phone has been answered and the process of finding replacement staff has started.  I have been notified by text or call of the name of the person providing the cover before the work in school starts.  An email has been sent through to myself and office staff with DBS details and a photograph of the member of staff attending. Provide have rung or emailed to check I am happy with the member of staff sent. You have also checked towards the end of the week, what cover in needed the following week. I have been especially impressed with the level of flexibility. On a number of occasions, we have been unsure about the length of the cover needed and you have ensured that the member of staff has been available beyond the initial timescale.  This has enabled consistency for the children and helped to reassure parents that their children will not be taught by a range of staff. When one of the supply staff has been unable to attend, new cover has been arranged at short notice. On one occasion, the school wasn’t happy with the member of staff sent and she was quickly replaced by a teacher whose ethos much more closely matched the ethos of the school.  All the above have helped to ensure a smooth running to the schools. Thanks very much! Lee, Executive Headteacher

Provide staff are the people I speak to first thing in the morning and are always on the ball. They are positive, efficient, extremely helpful and friendly even if the demands are numerous and sometimes a little late. Anita - Cover Manager, Brighouse School

It’s always a pleasure working with Provide. One quick call (sometimes last minute) and we get a quality teacher. They always endeavour to get our preferred teachers, which we really appreciate. In December we won £100, which we have used to purchase attendance prizes and incentives to increase attendance which has really helped the school and children. We are really happy working with Provide. Thank you for not bombarding us with sales calls like other agencies. Jemma - Business Manager, Barnsley School

I can only say one thing about Provide: EXCELLENT! We have been very happy with your customer service, quality of provision and speed of response to our calls. All the staff at Provide are exceptional, so easy to talk to and put you at ease immediately. We have developed a great friendship with all the staff and look forward to calling you. I would recommend your company (and do) to everyone! Julie - School Administrator, Rotherham School

We have been very pleased with the level of cover and support that we have received from Provide Education Supply Agency. Regardless of the time that I ring with my cover needs, the staff answer with warmth and personality and do their best to accommodate the school’s needs. The school has worked successfully with Provide for over 4 years now and feel that Provide know the level of ability of the supply staff that we require and manage to find the right person to fit in, for the absence that needs filling. I have recommended Provide to both sets of cluster teams that our school works with. I feel confident and reassured that whenever I need to organise cover for our school it is just one phone call away. Nicola, Co-Head teacher, Derbyshire School

An efficient, friendly and personal service is given by the whole team at Provide. They have always managed to meet our needs, even at short notice. Tracy - Business Manager